You are eligible for a full refund if no ShippingPass-eligible orders have been placed. You cannot receive a refund if you have placed a ShippingPass-eligible order. In this case, the Customer Care team will remove your account from auto-renewal to ensure you are not charged for an additional year and you can continue to use the subscription until the end of your subscription term.
In addition to different materials and levels of realism, Balsam Hill offers four Signature artificial Christmas tree collections, including Aspen Christmas Signature, Vermont Signature, Napa Christmas Signature, and Smoky Mountain Christmas Signature. All 12 foot and under Christmas trees in these collections even come with our 3-year limited warranty. So, you can rest assured that your Balsam Hill artificial Christmas tree will look flawless all season long, and for years to come!